Frequently Asked Questions

Orders & Shipping

Where does George's Cream Ship to?

George’s Cream currently ships within Canada via Canada Post, UPS or FedEx.

How do I track my order?

When your order is shipped from our warehouse, we will send you an email to confirm your shipment. This email will include your tracking number.
Alternatively, you can track your order here Track Your Order

How do I change or cancel my order?

If you have a problem with your order or wish to cancel, please contact us at

How do I return my order?

We want you to be happy with your order! If you wish to return a product, please get in touch with us at

Product Inquiries

Are George's Cream products fragrance-free?

All George’s Cream products are fragrance-free, non-comedogenic and non-irritating. If you are sensitive to a particular ingredient or have any other concerns, we suggest that you consult your dermatologist.

Can I use George's Cream products on my face?

Yes! George’s Cream products are non-comedogenic, meaning they don’t contain pore clogging ingredients.

Are George's Cream products cruelty-free?

Yes! George’s Cream does not test on animals.

I can't find George's Cream products near me. Who can I reach out to?

We’re sorry you’re having trouble finding George’s Cream near you! You can always place an order on our website, but if you’d like to get in touch with us, please reach out to

Where can I buy George’s Cream products?

George’s Cream can be purchased on our website and at select retailers and pharmacy outlets across Canada including:
  • Shoppers Drug Mart
  • Real Canadian Superstore
  • Save on Foods
  • Safeway
  • PharmaChoice
  • Sobeys
  • Pharmasave
  • Walmart (Alberta only, behind the Pharmacy counter)

General Questions

Are George's Cream products safe for pets?

As much as we love our furry friends, George’s Cream is made for humans. Please consult with your veterinarian before using any topical products on your pet. 

What happened to George's Light Special Moisturizing Lotion?

Many of you have expressed your love for George’s Light Special Moisturizing Lotion. We hear you, which is why it’ll be making a comeback very soon. Keep checking back for updates!