Effective Date: July 7, 2026

Welcome to the George's Cream website ("Website"). These Terms & Conditions ("Terms") govern your access to and use of this Website and your purchase of products offered by George's Cream.

By accessing this Website or purchasing products through it, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website.

1. About Us

This Website is operated by George's Cream.

Mailing Address

285150 Wrangler Way

Rocky View, Alberta T1X 0K3

Canada

Customer Support:

info@georgescream.com

Throughout these Terms, "George's Cream," "we," "our," and "us" refer to George's Cream.

2. Eligibility

By using this Website you confirm that:

• you are at least the age of majority in your province or territory of residence;
  
• you have the legal authority to enter into binding agreements; and
  
• all information you provide is accurate and complete.
  

3. Website Use

You agree to use this Website only for lawful purposes.

You must not:

• interfere with the operation or security of the Website;
  
• attempt to gain unauthorized access to any portion of the Website;
  
• upload malicious software or harmful code;
  
• misuse contact forms or review features;
  
• impersonate another individual or organization;
  
• violate any applicable law while using the Website.
  

We reserve the right to suspend or terminate access to users who violate these Terms.

4. Product Information

We strive to ensure all product descriptions, photographs, ingredients, pricing, and availability are accurate.

However:

• colours may vary depending on your device;
  
• packaging may change from time to time;
  
• ingredients may be updated;
  
• product availability is not guaranteed.
  

We reserve the right to modify product information at any time without notice.

5. Orders

Placing an order does not guarantee acceptance.

George's Cream reserves the right to:

• refuse any order;
  
• limit quantities;
  
• cancel suspected fraudulent orders;
  
• cancel orders containing pricing errors;
  
• discontinue products without notice.
  

If your payment has already been processed for a cancelled order, you will receive a refund for the amount charged.

6. Pricing

All prices displayed on this Website are in Canadian Dollars (CAD) unless otherwise indicated.

Prices are subject to change without notice.

Applicable taxes are calculated at checkout based on the shipping destination.

7. Payment

Payments are securely processed through Shopify and its authorized payment providers.

George's Cream does not store complete credit card information on its own systems.

8. Shipping

George's Cream currently ships within Canada.

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

• shipping carriers;
  
• weather events;
  
• strikes;
  
• customs or governmental authorities (if applicable);
  
• circumstances beyond our reasonable control.
  

Risk of loss transfers to the customer upon delivery to the shipping address provided.

9. Subscriptions

Certain products may be available through recurring subscription purchases.

By enrolling in a subscription you authorize recurring charges using your selected payment method.

Customers may manage or cancel subscriptions through their customer account or by contacting us prior to the next billing date.

George's Cream reserves the right to modify or discontinue subscription offerings at any time.

10. Returns & Customer Satisfaction

Customer satisfaction is important to us.

Return requests are reviewed on a case-by-case basis.

If you experience an issue with your order, receive an incorrect product, or believe a product arrived damaged or defective, please contact:

info@georgescream.com

Customers should contact us as soon as reasonably possible after discovering an issue.

Depending on the circumstances, George's Cream may offer:

• a replacement;
  
• an exchange;
  
• store credit;
  
• or a refund.
  

Return authorization may be required before any item is returned.

11. Product Reviews

Customers may submit reviews, ratings, photographs, and comments regarding products.

By submitting content you grant George's Cream a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and promote that content in connection with our business and marketing.

You confirm that:

• your submission is truthful;
  
• you own or have permission to use any photos submitted;
  
• your submission does not infringe another person's rights.
  

George's Cream reserves the right to remove reviews that are offensive, misleading, defamatory, fraudulent, or otherwise inappropriate.

12. Intellectual Property

All Website content, including but not limited to:

• logos
  
• trademarks
  
• product names
  
• graphics
  
• photographs
  
• videos
  
• text
  
• icons
  
• designs
  

is owned by or licensed to George's Cream and is protected by Canadian and international intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. Promotional Offers

Promotions, contests, giveaways, discount codes, subscriptions, and limited-time offers may be subject to additional terms.

George's Cream reserves the right to modify or discontinue promotions at any time.

14. Medical Disclaimer

George's Cream products are intended for cosmetic and skincare purposes only.

Information provided on this Website is for general informational purposes and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.

If you have persistent skin concerns, allergies, or medical conditions, consult a qualified healthcare professional before using any skincare product.

Always discontinue use if irritation occurs.

15. Limitation of Liability

To the fullest extent permitted by applicable law, George's Cream shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• use of this Website;
  
• inability to use the Website;
  
• purchase or use of products;
  
• delays in delivery;
  
• errors or omissions on the Website.
  

Our total liability shall not exceed the amount paid for the applicable order giving rise to the claim, except where prohibited by law.

16. Indemnification

You agree to indemnify and hold harmless George's Cream, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from your breach of these Terms or misuse of the Website.

17. Privacy

Your use of this Website is also governed by our Privacy Policy.

18. Third-Party Services

This Website may contain links to third-party websites or use third-party services, including payment processors, analytics providers, advertising platforms, and social media integrations.

George's Cream is not responsible for the content, policies, or practices of third-party websites.

19. Website Availability

While we strive to maintain uninterrupted access to the Website, we do not guarantee that the Website will always be available or free from errors.

Maintenance, updates, or unforeseen technical issues may temporarily affect availability.

20. Changes to These Terms

George's Cream reserves the right to update or modify these Terms at any time.

Changes become effective upon posting to this Website.

Continued use of the Website constitutes acceptance of the revised Terms.

21. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.

22. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

George's Cream

285150 Wrangler Way

Rocky View, Alberta T1X 0K3

Canada

Email: info@georgescream.com